Effective Date: [March 2025]
Welcome to BiRide. Your privacy is important to us. This Privacy Policy explains how Bisaggio Cyprus Ltd (“BiRide”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use our services, website, and mobile applications (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
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Name, email address, phone number, date of birth
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Payment information (processed via secure third-party services like Stripe)
b. Usage Information:
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Device type, operating system, browser type
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Location data (with your permission)
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Ride history and duration
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Interactions with our Services
c. Technical Information:
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IP address
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Log data
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App usage metrics
2. How We Use Your Information
We use your information to:
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Provide and manage our Services
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Facilitate rentals, payments, and communications
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Improve, personalize, and develop our Services
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Ensure safety, security, and compliance with legal requirements
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Send you updates, offers, or important notifications (only if you opt in)
3. Sharing Your Information
We may share your information with:
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Trusted third-party service providers (e.g., payment processors, analytics platforms)
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Local authorities if required by law
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Partner hotels or properties where rentals are accessed (only with user consent)
We never sell your personal data to third parties.
4. Location Data
BiRide may collect location data to enable GPS tracking of bikes and ensure proper rental operation. You can disable location access in your device settings, but this may limit app functionality.
5. Cookies and Similar Technologies
Our website and apps use cookies to:
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Analyze traffic and performance
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Remember user preferences
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Provide a smoother user experience
You can manage your cookie preferences in your browser settings.
6. Data Retention
We retain your information only as long as necessary:
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For the purposes listed in this policy
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To comply with legal obligations
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To resolve disputes and enforce our agreements
7. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal data
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Object to or restrict certain processing
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Withdraw consent at any time
To make a request, contact us at privacy@biride.com.
8. Security
We use industry-standard technical and organizational measures to protect your data. However, no system can be 100% secure, and we cannot guarantee the security of your information.
9. Children’s Privacy
BiRide is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
10. International Users
If you are accessing our Services from outside the EU, your data may be transferred to and processed in countries with different data protection laws. We will take appropriate safeguards to protect your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. We encourage users to review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Bisaggio Cyprus Ltd
Email: info@biride.com
By using BiRide, you agree to the terms of this Privacy Policy.
