Filters
0,00
0
Basket
Basket
Close

No products in the basket.

 

 

 

Damage & Loss Fees

BiRide E-Bike Damage & Replacement Fees (€)

  • Full E-Bike

    Lost, stolen, or total loss. – €1,600 – €3,000 (depending on model)

  • Frame & Fork

    Major damage or bends. – €300 – €800

  • Front / Rear Wheel

    Severe bend, broken spokes. – €150 each

  • Tires

    Excessive wear, cuts, slashes. – €50 each

  • Handlebars / Stem

    Bent or broken. – €100

  • Brakes (front or rear)

    Damaged levers, calipers, hydraulic system bleeding. – From €100 per brake

  • Pedals

    Broken or stripped threads. – €50 each

  • Crankset

    Damaged or broken. – €150

  • Chain / Drivetrain

    Snapped, severely rusted, or bent cassette. – €90 – €150

  • Mudguards

    Damaged or broken, strut realignment. – From €40

  • Rack System

    Damaged or removed. – €75

  • Kickstand

    Broken or missing. – €40

  • Cleaning Service (Heavy)
    Heavy dirt or dried mud on frame and wheels requiring manual wash. – €30 

  • Cleaning Service (Extreme)
    Extreme dirt, thick layers of mud on the mid-drive motor and drivetrain requiring meticulous cleaning. – From €70

  • General Service Labor Rate
    Applied to custom repairs, complex diagnostics, or extensive cleaning outside of standard part packages. – €40 / hour

  • Emergency Rescue & Call-Out (Within Paphos District)
    Applies during regular business hours for issues caused by the Renter (e.g., flat tire, drained battery). – Minimum €60

  • Emergency Rescue & Call-Out (Out-of-Hours / Out of District)
    Nights, Sundays, public holidays, or long distance from our service base. – Minimum €60 + 50% surcharge (or individual pricing)
 

 

  • Battery Charger (if provided)

    Damage or missing. – €500 – €800

  • Battery Charger (if provided)

    Lost or damaged. – €50 – €100

  • Battery Key (on bike)

    Lost or damaged. – €150

  • Display / Controller

    Cracked or missing. – €150

  • BiRide Smart  Key

    Lost or damaged. –  €60

  • Throttle / PAS Sensor

    Broken / non-functioning. – €50 – €100

  • Lights (front / rear)

    Broken or missing. – €40 – €60 each

  • Bell / Horn

    Broken or missing. – €30

  • Phone Holder / Basket

    Broken or missing. – €40 – €60

  • Battery Pack

    Damage or missing. – €500 – €800

  • Battery Charger (if provided)

    Lost or damaged. – €50 – €100

  • Battery Key (on bike)

    Lost or damaged. – €150

  • Display / Controller

    Cracked or missing. – €150

  • Throttle / PAS Sensor

    Broken / non-functioning. – €50 – €100

  • External Lock & Keys

    Lost or damaged. – €40 – €60

  • Helmet (if included)

    Lost or damaged. – €40 – €60

  • Additional Child Seat (if included)

     Lost or damaged. – €100

  • Cleaning Service

    Excessive dirt. – €50

 

Terms & Notes

  • Terms & Notes
    All prices are per item and cover either repair or replacement at BiRide’s discretion. Fees reflect typical costs; actual charges may vary if damage is excessive, requires additional labor hours, or if parts are unavailable. Normal wear and tear is not charged. Lost bikes or total loss → full replacement cost: €1,600 – €3,000 (depending on model).