Damage & Loss Fees

BiRide E-Bike Damage & Replacement Fees (€)

• Full E-Bike

  Lost, stolen, or total loss. – €1,600 – €3,000 (depending on model)

• Frame & Fork

  Major damage or bends. – €300 – €800

• Front / Rear Wheel

  Severe bend, broken spokes. – €150 each

• Tires

  Excessive wear, cuts, slashes. – €50 each

• Handlebars / Stem

  Bent or broken. – €100

• Brakes (front or rear)

  Damaged levers, calipers, hydraulic system bleeding. – From €100 per brake

• Pedals

  Broken or stripped threads. – €50 each

• Crankset

  Damaged or broken. – €150

• Chain / Drivetrain

  Snapped, severely rusted, or bent cassette. – €90 – €150

• Mudguards

  Damaged or broken, strut realignment. – From €40

• Rack System

  Damaged or removed. – €75

• Kickstand

  Broken or missing. – €40

• Cleaning Service (Heavy) Heavy dirt or dried mud on frame and wheels requiring manual wash. – €30

• Cleaning Service (Extreme) Extreme dirt, thick layers of mud on the mid-drive motor and drivetrain requiring meticulous cleaning. – From €70

• General Service Labor Rate Applied to custom repairs, complex diagnostics, or extensive cleaning outside of standard part packages. – €40 / hour

• Emergency Rescue & Call-Out (Within Paphos District) Applies during regular business hours for issues caused by the Renter (e.g., flat tire, drained battery). – Minimum €60

• Emergency Rescue & Call-Out (Out-of-Hours / Out of District) Nights, Sundays, public holidays, or long distance from our service base. – Minimum €60 + 50% surcharge (or individual pricing)

• Battery Charger (if provided)

  Damage or missing. – €500 – €800

• Battery Charger (if provided)

  Lost or damaged. – €50 – €100

• **Battery Key (on bike)**Lost or damaged. – €150

• Display / Controller Cracked or missing. – €150

• BiRide Smart  Key

  Lost or damaged. –  €60

• Throttle / PAS Sensor

  Broken / non-functioning. – €50 – €100

• Lights (front / rear)

  Broken or missing. – €40 – €60 each

• Bell / Horn

  Broken or missing. – €30

• Phone Holder / Basket

  Broken or missing. – €40 – €60

• Battery Pack

  Damage or missing. – €500 – €800

• Battery Charger (if provided)

  Lost or damaged. – €50 – €100

• Battery Key (on bike)

  Lost or damaged. – €150

• Display / Controller

  Cracked or missing. – €150

• Throttle / PAS Sensor

  Broken / non-functioning. – €50 – €100

• External Lock & Keys

  Lost or damaged. – €40 – €60

• Helmet (if included)

  Lost or damaged. – €40 – €60

• Additional Child Seat (if included)

     Lost or damaged. – €100

• Cleaning Service

  Excessive dirt. – €50

Terms & Notes

• Terms & Notes All prices are per item and cover either repair or replacement at BiRide’s discretion. Fees reflect typical costs; actual charges may vary if damage is excessive, requires additional labor hours, or if parts are unavailable. Normal wear and tear is not charged. Lost bikes or total loss → full replacement cost: €1,600 – €3,000 (depending on model).